Check on seniors or loved ones this summer. Report a senior or disabled adult who is in need of assistance due to hot weather. Beat the heat, find a cooling center near you. The Missouri Department of Health and Senior Services DHSS investigates abuse, neglect, and exploitation of vulnerable individuals 60 and older and people with disabilities between 18 and These individuals may live in the community or in long-term care facilities. Either way, they are unable to protect their own interests or adequately perform or obtain services necessary to meet their essential human needs
Check on seniors or loved ones this summer. Report a senior or disabled adult who is in need of assistance due to hot weather. Beat the heat, find a cooling center near you. For more information on making a report, click here. A hotline report was received regarding Samantha. During the investigation, the investigator learned that Samantha and her sister were arguing and the sister hit her in the face and throat. Even with opposition from other family members, the investigator encouraged Samantha and helped her obtain a medical exam and treatment.
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Last year, Missouri's hotline for reports about abuse of elderly adults, as well as abuse of residents with disabilities, answered only half of its calls. More than 17, callers heard the message, "All agents are busy, please call back," and the calls were disconnected. Altogether, only about 50 percent of the 92, calls to the hotline last year were answered, according to a joint investigation by KBIA and The Columbia Missourian. Listen Listening The hotline collects reports of abuse, neglect or exploitation of those 60 or older and people with disabilities ages On the hotline's webpage are several serious examples. One caller reported a year-old living alone in a roach-infested home filled with debris and dog feces.